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    SKAAP Support

    Questions about scanning, your subscription, or your account? Start with the answers below, or send us a message — we reply within one business day.

    support@useskaap.com

    Frequently asked

    Hold the phone 10–15 cm away, tap the screen to focus, and turn on the torch in low light. If the code is damaged or the product is new to our database, tap “Type barcode” and enter the digits by hand — we'll still look it up.

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